Questions & Answers
Find answers to the most frequently asked questions about our products, solutions, and our approach to maritime technologies.
What types of display panels does TESEIDO offer?
TESEIDO develops multi-functional display panels for maritime use. The product family covers 5", 7", 10.1" and 15" screen sizes and is designed to adapt to different vessel types and use cases.
Are your products suitable for marine conditions?
Our products are developed with durability and long-term use goals, considering harsh marine environments. The housing and mounting structure is designed with a sealing approach suitable for IP68 level.
Do you offer custom development services?
Yes. TESEIDO offers custom hardware and software development services based on vessel type and operational needs. The process covers needs analysis, design, development, and commissioning steps.
What is the warranty period for TESEIDO products?
All TESEIDO products come with a standard 2-year warranty. The warranty covers manufacturing-related issues that may occur under normal use conditions.
How do your vessel tracking and IoT solutions work?
Our vessel tracking and IoT solutions are designed to collect data from onboard systems to support monitoring and control scenarios. The architecture is structured with flexibility to adapt to different connectivity and integration needs.
Do you provide installation services?
The installation process is planned according to project scope and integration needs. Technical guidance and integration support is provided when necessary.
What kind of support do you offer after purchase?
TESEIDO provides 24/7 technical support for all products and solutions. Support includes remote assistance, troubleshooting, and technical consulting.
Can your systems integrate with existing vessel equipment?
Yes. Our solutions are developed with an integration approach to work compatibly with existing vessel equipment and systems. Project-based integration planning is performed.